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Need Help? Contact us!

Your dedicated customer support manager oversees customer support with input from the entire technical team and we strive to provide support that is second to none. Our Group Support Team provides 24/7 support to customers globally:

  1. Phone:
            UK: +44 (0) 345 056 8622 
            USA: +1 (959) 777-3236
  2. Click here to access our Helpdesk Portal
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Single Point of Contact

Kalray provides a single point of contact for all pixstor™ and ngenea® support issues – crucial for ‘best of breed’, multi-vendor solutions.

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24 hour Helpdesk

Our 24 hour helpdesk and multi-vendor awareness takes the complexity away from multiple support contacts.

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Online Knowledge Base

Our online knowledge base provides a solution reference manual and articles to assist you with system administration.

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Hardware and Software Escalation

Hardware and software escalation is performed by Kalray support engineers – we’ll do the chasing on your behalf.


Consolidate your storage, server and network support requirements into a single contact point.

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Cost Effective

Peace of mind with an annual support contract at lower cost than traditional enterprise solution support.

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