Solutions Engineer
REF: SEUK
Remote - High Wycombe (UK) / Full time
To support our growth, we are hiring a Solutions Engineer
REF: SEUK
ABOUT US: PIXITMEDIA, A KALRAY COMPANY
Kalray is a leading French Deep Tech company, originating from the CEA French lab, a prestigious European research laboratory. Specializing in hardware and software technologies for high-performance, data-centric computing markets, Kalray offers a range of products for applications in Datacenters, AI, Media & Entertainment, Life Sciences, Scientific Research, Edge Computing, Automotive, and more. Kalray has notable investors such as Alliance Venture, NXP, CEA, and Bpifrance. The company is listed on Euronext Growth.
With over 200 employees and a presence in several countries (France, UK, Germany, USA, Romania), the company provides an agile, inclusive, and dynamic environment where individuals, whether experts or recent graduates, can thrive and contribute to Kalray’s success.
Pixitmedia, a Kalray company, enables Media & Entertainment organizations to streamline their global data workflows and maintain complete control of valuable assets.
You can learn more about Kalray on our website, follow us on LinkedIn.
WHAT YOU 'LL BE DOING:
As a Solutions Engineer, you will act as a ‘technical bridge’ between technical operations and core development teams within the business, translating field requirements and improvement opportunities into development needs, as well as providing internal training to support, professional services and pre-sales engineers on new product features and enhancements.
Responsibilities:
You will have the following responsibilities and duties in our company:
- Provide 3rd level support for deployed solutions and technologies
- Develop & support the product demo & benchmarking lab infrastructure, ensuring it is up to date, fully documented, and configured to best show the company’s products and solutions
- Carry out solution benchmarking and optimisation, in support of both product development and pre-sales
- Resolve/improve issues with the relevant development teams within the overall business.
- Identify opportunities for automation and/or proceduralisation of tasks to improve technical function.
- Generation of both internal and customer-facing documentation, knowledge base articles and “play books”.
- Provide regular operational and management updates regarding current field issues, associated workarounds, expected fixes
WHAT WE ARE LOOKING FOR:
Skills:
- Expert in Linux operating systems and infrastructure
- Expert in scripting with Python and/or BASH
- Experience with high performance storage and technologies/protocols, such as NVMeOF, NVMe over TCP, RDMA, RoCE, PFC/ECN, iSER, SRP, iSCSI, etc is highly desirable
- Experience building, supporting or maintaining a clustered or parallel filesystem such as Spectrum Scale, Lustre, Quantum Stornext, BeeGFS, etc. is highly desirable
- Experience with any of the following tools is highly desirable: CTDB, Pacemaker/Corosync, CI tools, Git, Elasticsearch/Kibana, Prometheus & Grafana
- Knowledge of task and message queue services such as Celery, RabbitMQ and Redis is desirable
- Knowledge of Python web development frameworks such as Django and Flask is desirable
Profile:
- Strong experience of working with cloud infrastructure as a service
- Strong experience of working with enterprise hardware
- Strong team work and internal-communication
- Be flexible and autonomous
- Excellent analytical and problem solving skills
- Great documentation skills
- Proficient in English, written and spoken
CONTRACT INFORMATION:
- Type of contract: Permanent contract
- Starting date: As soon as possible
- Location: High Wycombe
- Competitive salary based on your skills and experience
- Entitlement to free shares plans (RSU)
WHAT WE CAN OFFER YOU:
- 25 Days annual leave
- 5% employer pension contribution and employer match up to 8%
- Access to Employee Assistance Programme
- Annual eye test
- Private Medical insurance, life insurance and death in service on commencement of Employment
- Access to Medicash plan
- Electric Car Scheme
ABOUT THE RECRUITMENT PROCESS:
- First interview with the line manager
- Second interview with the team (may include a coding test)
- Final interview with the CEO or Human Resources Director
Equal Opportunity Statement
KALRAY is committed to creating a diverse and inclusive environment, and we welcome applications from individuals of all backgrounds, identities, and experiences. We do not discriminate (including in our hiring and promotion practices) based on race, religion, skin color, national origin, gender, sexual orientation, age, marital status, disability status, or any other characteristic protected by law. Should you require accommodations or adjustments throughout the interview process and beyond, please tell us. We are committed to ensuring that all candidates have an equal opportunity to showcase their abilities and succeed in our organization.
